Our septic backed up into our toilets and showers. I called everywhere trying to find someone to pump it out. Even our local companies would not do it. I was referred to James and called him. His schedule was full but he made time for us and came all the way to Polk County to pump out our tank. James and his crew were polite and professional and quick! They explained what caused the back up and what to do in the future to help take of our tank and prevent future back ups. His prices were more then fair and even a little less then what he quoted me on the phone. I highly recommend him and plan on using him for any future pump outs and problems that might happen.