Very professional, friendly and efficient

The WNCIL team did a great job helping us discover what we had on site. We had used them to perform 2 separate surveys on properties that had no records and we were able to get a full understanding of what was underground and what maintenance we needed to perform to keep everything operational and….

I can’t recommend WNC Independent Labs enough! I called to schedule a septic pump and was scheduled promptly. The team that showed up was knowledgeable, efficient, respectful, and took time to educate me on the system. They went above and beyond to troubleshoot problems, educate me on how the system works, and possible issues that….

Our septic backed up into our toilets and showers. I called everywhere trying to find someone to pump it out. Even our local companies would not do it. I was referred to James and called him. His schedule was full but he made time for us and came all the way to Polk County to….

We had to get our well water checked out recently because of some suspected corrosives. We got a complete report from WNCIL in 2 days. I called the lab for clarification and they talked to me for about 20 minutes, carefully answering my questions. The only bad news: coliform bacteria was present. I arranged for….

After realizing that regular septic service should have been on my to-do list for the past decade (oops!), I gave WNC Independent Labs a call. They got me on the schedule quickly and explained everything very clearly. The service guys who came out were polite, professional, and very knowledgeable. They explained everything and gave me….

After many attempts to have someone pump our tank and inspect it, these were the ONLY people to actually answer my phone call and do the job I needed. They were professional, knowledgeable and prompt; showed up when they said they would and explained everything in detail when I asked questions. We needed the service….

I had WNC come out and pump my septic tank. They were able to schedule me for the next day (they could have done it after-hours the same day, but there was an extra charge associated with that), where as no other company could schedule me for a week. I called around and their prices….

I really want to thank Chris for the great job he did today in helping us with an unusaul situation. I am in the middle of a remodel in an extremely high end home and the sewer pump failed over the weekend and allowed a good bit of the main sanitary system to fill with….

Terrific service! We had been trying for several months to find a service that could pump out our septic tank. Some candidates declined because, due to the tank’s location, they’d need a “booster” pump but didn’t have one. Other prospects said that while they had a booster pump, they’d have to charge an exhorbitant fee….

James and his team were very professional and gave me all the information I needed to make an informed decision as a homebuyer who is new to septic systems. I’ll be using them to pump and maintain my septic tank as long as I live in Asheville