If the house is for sale with an agent, we will arrange access with the agent (we have the same lockbox access agents have) and no one needs to be there.
Buyers and buyers agents do not need to attend. There is nothing to see during the collection – we will be there 15 to 30 minutes to fill up the bottles and all the testing happens at our lab.
If the house is not for sale with an agent, we can take it from an outside spigot as long as it works and is accessible, otherwise we will need access to the inside of the house. If there is a lockbox, hidden key, door code, etc to provide access no one would need to be there.