If you are buying a house (or are a buyer’s agent) ordering services with us:

• Please let us know if you have (or are) a buyer’s agent. Please let us know if you would like us to copy your agent on everything.
• If it’s listed in Canopy MLS (Buncombe, Henderson, Haywood, Madison, etc) – we can use the showing service or get the list agent’s info for any questions, paperwork, access, etc that we need.
• If it’s listed in with an agent in another MLS (Jackson, Swain, Macon, Mitchell, etc) or not in an MLS – please provide us with the list agent’s contact info for any questions, paperwork, access, etc that we need.
• If it’s a For Sale By Owner, please let us know upfront and provide us with seller’s name, email, and phone numbers. We will contact them directly with any questions, paperwork, access info/permission, that we need.

In our experience, it has always been better for us to communicate with the listing side directly:

• Scheduling & Access – we will of course keep our client (and their agent) updated about when it is scheduled for; but we have found it best for us to schedule in Showing Times or with the list agent/fsbo owner – that way the buyer/agent doesn’t have to go back and forth between us and the list agent with times and access info, nothing gets lost or missed in a game of “telephone”, and if something has to be rescheduled we can do so quickly and conveniently.
• Questions – If we have questions about the property, systems, permits, etc, it is easier for us to communicate with the listing side directly since we know all the right questions to ask. (Of course, any questions or discussions about the services will be had with our client.)